How to prepare for concert ticket presales and sales on Ticketmaster

Trying to buy tickets for a popular concert can be stressful, especially when demand is high. Whether it’s a concert ticket presale or general sale, a few simple steps can help improve your chances of getting the tickets you want. Here’s how to prepare when using Ticketmaster.

1. Create and log into your account in advance

Make sure you already have a Ticketmaster account set up. Double-check your login details before the sale starts so you’re not scrambling at the last minute. Log in at least 10-15 minutes before the sale opens.

2. Set up and save your payment information

Go into your account settings and add your payment details ahead of time. Having your card saved allows you to check out faster, which is crucial when tickets are disappearing in seconds.

3. Use a reliable device and internet connection

Use a device and internet connection you trust. Avoid public Wi-Fi and make sure your browser is updated. If possible, use a desktop or laptop rather than a phone, as it's often more stable.

4. Join the queue early

When Ticketmaster puts up a waiting room, join it as early as you can, ideally the moment it opens. This doesn’t guarantee tickets, but it can place you closer to the front of the queue.

5. Don’t refresh the page

Once you're in the queue, resist the urge to refresh the page. Doing so can kick you out of your place and send you to the back of the line.

6. Have a backup plan

Know what price range and seating options you’re aiming for, but be flexible. Sometimes the exact section you want sells out quickly, so having a second or third choice ready can help you act fast.

7. Use one browser window only

Only use one window or tab to access the queue. Opening multiple tabs might seem helpful, but it can actually hurt your chances and confuse the system.

8. Enable notifications

If you’re signed up for presales through fan clubs, credit cards, or Ticketmaster itself, make sure notifications and emails are enabled so you don’t miss your access codes or sale times.

Stay calm

It’s easy to get flustered, especially if things don’t go to plan. Stay calm, follow the steps, and remember that sometimes, even with perfect prep, high demand can still mean missing out.

By getting organised ahead of time, you’ll give yourself the best possible shot at securing tickets when they go on sale.