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The System Works, But Not for the People Living Next to It: What Wigan Tells Us About Modern Development

The System Works, But Not for the People Living Next to It: What Wigan Tells Us About Modern Development

30 April 2026

Paul Francis

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A Local Story That Feels Increasingly Familiar

What is happening in parts of Wigan may look, at first glance, like a local planning dispute. Large-scale warehouse developments rising close to residential areas, residents voicing concerns about noise, traffic, flooding and loss of privacy, and a council insisting that the proper processes have been followed. On paper, it is a story that fits neatly within the rules of modern development.


Large stone head sculpture in a park, surrounded by green grass, flowers, and street lamps. Modern glass building in the background. Cloudy sky.
Orwellian Wigan by Gary Rogers

Yet speak to those living next to these sites, and a different picture begins to emerge. Homes overshadowed by vast industrial buildings, concerns about drainage and water flow, increased vehicle movement on roads never designed for that volume, and perhaps most unsettling of all, security infrastructure that now looks directly into spaces that were once considered private. These are not abstract planning concerns. They are changes that reshape everyday life.


The more closely you look, the clearer it becomes that Wigan is not an isolated case. It is a visible example of something that is happening across the UK, where the system functions as intended, but the outcome does not feel like a fair balance for the people most affected.


When Approval Does Not Mean Acceptance

There is no suggestion that these developments have been built without permission. They have moved through the planning system, been assessed, debated and ultimately approved. Councils are required to consider economic benefits, land use, infrastructure and environmental factors, and in many cases, warehouse developments tick the right boxes.

They promise jobs, investment and long-term economic activity. They make use of land that may already be designated for industrial or mixed use. From a planning perspective, they can be justified.


But there is a gap between approval and acceptance, and it is in that gap where much of the frustration sits. Residents can object, sign petitions and attend consultations, yet still find that the outcome is largely unchanged. The process allows for participation, but not necessarily for influence. This is not a failure of procedure. It is a limitation of what the procedure is designed to achieve.


Living With the Consequences

What matters most is not the planning application itself, but what happens once the development becomes reality.


In Wigan, residents have raised concerns that go beyond aesthetics. Flooding has been linked, rightly or wrongly, to changes in land use and drainage patterns. Increased traffic brings noise, congestion and safety worries. Infrastructure that once served a smaller population struggles to cope with the added demand.


Then there are the less obvious impacts. Security systems, including CCTV, are often installed as part of large industrial sites. While they serve a legitimate purpose, their placement can have unintended consequences for neighbouring homes, introducing a level of surveillance that feels intrusive in what were previously private spaces.

Individually, each of these issues might be manageable. Together, they represent a significant shift in how people experience their own neighbourhood.


The Rise of the Warehouse Economy

To understand why this is happening, it is necessary to look beyond Wigan.

The growth of online retail, next-day delivery and global supply chains has created an enormous demand for logistics space. Warehouses are no longer remote facilities placed far from where people live. They are increasingly positioned close to major roads and population centres, where they can serve customers more efficiently.


Large gray warehouse with a fenced yard, surrounded by road and grass. Overcast sky, with a black car on the road.
Poundland Warehouse, South Lancs Industrial Estate, Bryn by Gary Rogers

Wigan, with its proximity to key motorway networks, is an ideal location from a logistics perspective. What makes sense for distribution networks, however, does not always align with the needs of residential communities.


This tension is not unique to one town. It is a feature of a broader economic shift, where convenience and efficiency are prioritised, often at the expense of localised impact.


When Consultation Feels Like a Formality

A recurring theme in situations like this is the feeling that consultation exists, but does not meaningfully shape the outcome.


Legally, councils are required to notify certain residents, publish plans and allow time for responses. In practice, that information can be difficult to access, easy to overlook or hard to interpret without specialist knowledge. By the time the scale of a development becomes fully understood, the process may already be too far advanced to change.


This creates a sense of decisions being made around people rather than with them. The framework allows for input, but the influence of that input can feel limited. It is here that trust begins to erode, not because rules have been broken, but because the experience of those rules does not feel equitable.

A System Designed for Balance, But Delivering Imbalance

Planning systems are built on the idea of balance. Economic growth must be weighed against environmental impact, infrastructure against demand, and development against community well-being.


The difficulty is that these factors are not always equal in practice. Economic arguments are often clear, measurable and immediate. Community impacts, particularly those that affect quality of life, can be harder to quantify and easier to downplay.


Over time, this can lead to outcomes that consistently favour development, even when local resistance is strong. The system functions, but the balance it produces does not always feel fair to those who live with the results.


What Wigan Should Teach Us

If there is a lesson to be taken from Wigan, it is not that development should stop. Growth, investment and infrastructure are all necessary parts of a functioning economy.

The lesson is that the current approach is leaving gaps that need to be addressed.


Communities need clearer, more accessible information at the earliest stages of planning. Consultation needs to feel meaningful rather than procedural. Infrastructure considerations, from drainage to transport, need to be treated as central, not secondary. And the lived experience of residents needs to carry more weight alongside economic arguments.


Without these changes, situations like this will continue to repeat, not as isolated incidents, but as a pattern.


A Modern Norm That Deserves Scrutiny

What is happening in Wigan is not an anomaly. It is an example of how modern development is unfolding across the country.


Large-scale projects are moving closer to where people live. Decisions are being made within systems that prioritise efficiency and growth. And communities are being asked, in effect, to adapt after the fact.


The system, in a technical sense, is working. Applications are processed, regulations are followed and developments are delivered.


But for the people living next to them, the outcome can feel very different.


And that is where the conversation needs to shift, from whether the system functions to whether it functions fairly.

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The Crucial Role of Marketing for Small to Medium-Sized Businesses in the UK

  • Writer: Paul Francis
    Paul Francis
  • Mar 13, 2024
  • 4 min read

Looking at a graph showing statistics.

Most businesses tend to ignore their marketing when things are going well, and then try to double down on marketing when things are going wrong or they are losing business, which means they end up wanting great marketing for minimal cost. This is counterproductive. When things are going great, you should spend on Great Marketing and be ready for when the bad times come knocking.


Marketing is the lifeblood of any business, regardless of its size. For small to medium-sized enterprises (SMEs) in the United Kingdom, effective marketing strategies can be the difference between obscurity and success in a competitive market landscape. Understanding how SMEs utilize marketing, perceive its impacts, and acquire marketing services sheds light on the critical role marketing plays in their growth and sustainability.


The Importance of Marketing for SMEs:

Marketing serves as a bridge between businesses and their target audience. For SMEs, it is a vital tool for building brand awareness, attracting customers, and driving sales. Despite its importance, many SMEs face challenges in allocating resources to marketing activities, especially when balancing limited budgets and competing priorities.


Can of Coca Cola

Take, for example, the global beverage giant Coca-Cola. Over the years, Coca-Cola has consistently invested heavily in advertising to maintain its position as one of the world's most recognized brands. In 2019 alone, Coca-Cola spent approximately $4 billion on advertising worldwide, a testament to the company's commitment to marketing despite its market dominance. This underscores the significance of continuous investment in marketing, even for established companies.


Utilization of Marketing by SMEs:

SMEs in the UK employ various marketing strategies to promote their products or services and connect with their target audience. Digital marketing has emerged as a cornerstone for SMEs, offering cost-effective ways to reach potential customers through channels such as social media, email marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising.


Moreover, traditional advertising methods, including print ads, radio commercials, and TV spots, still hold relevance for SMEs looking to reach a broader audience. Content marketing, influencer collaborations, and public relations efforts further complement SMEs' marketing initiatives, allowing them to engage with consumers across multiple touchpoints.


Perceived Impacts of Marketing:

Effective marketing efforts yield tangible results for SMEs, ranging from increased brand visibility to higher conversion rates and customer loyalty. By investing in marketing, SMEs can differentiate themselves from competitors, establish a strong brand presence, and cultivate long-term relationships with their target audience.


Moreover, marketing catalyzes business growth, enabling SMEs to expand their market reach, enter new territories, and adapt to changing consumer preferences. The ability to measure and analyze marketing metrics empowers SMEs to refine their strategies, optimize their marketing spend, and maximize their return on investment (ROI) over time.


Acquiring Marketing Services:

SMEs adopt various approaches to acquire marketing services tailored to their needs and resources. Some SMEs maintain in-house marketing teams equipped with the expertise to develop and execute marketing campaigns internally. This approach offers greater control over marketing activities but may require significant investment in hiring and training personnel.


Alternatively, many SMEs choose to outsource their marketing needs to specialized agencies or freelancers. These external partners bring valuable insights, skills, and resources to the table, allowing SMEs to access professional marketing services without the overhead costs associated with maintaining an in-house team.


For SMEs with limited budgets or specific expertise, a do-it-yourself (DIY) approach to marketing may be more viable. Online resources, training programs, and marketing tools enable SMEs to create and manage their marketing campaigns independently, albeit with varying degrees of success.


Challenges Faced by SMEs in Marketing:

Despite the benefits of marketing, SMEs encounter several challenges in effectively leveraging marketing strategies:

  • Limited Budget: Budget constraints often restrict the scale and scope of SMEs' marketing activities, necessitating careful allocation of resources to high-impact initiatives.

  • Lack of Expertise: SMEs may lack the specialized knowledge and skills required to navigate complex marketing landscapes, particularly in digital marketing and emerging technologies.

  • Time Constraints: Managing marketing activities alongside day-to-day business operations can strain SMEs' resources and personnel, leading to inefficiencies and missed opportunities.


Designers looking at Marketing Trends

Adaptation to Digital Marketing Trends:

With the proliferation of digital channels and shifting consumer behaviours, SMEs are increasingly embracing digital marketing as a core component of their marketing mix. From social media marketing to search engine optimization, SMEs leverage digital platforms to engage with their audience, drive website traffic, and generate leads.

Data-driven insights and analytics empower SMEs to optimize their digital marketing efforts, identify emerging trends, and refine their targeting strategies for maximum impact. Moreover, the rise of e-commerce and online marketplaces presents new opportunities for SMEs to expand their reach and diversify their revenue streams in the digital space.


Marketing plays a pivotal role in the success and growth of small to medium-sized businesses in the UK. By investing in effective marketing strategies, SMEs can amplify their brand presence, drive customer engagement, and achieve sustainable business growth in an ever-evolving marketplace. With the right approach and resources, SMEs can harness the power of marketing to thrive amidst challenges and capitalize on opportunities for success.

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